At Winwin, we understand that when you need replacement parts for your waterjet cutting system, time is often critical. That is why we offer two shipping options to the USA: sea freight and air express.

Sea Freight typically takes 25 to 35 days from our warehouse to most major US ports, plus additional days for customs clearance and final delivery to your door. This option is best when you are ordering non-urgent consumables such as abrasive garnet, large quantities of dynamic seals, or when you are planning your regular maintenance stock. Sea freight is much more economical for heavier or bulk orders, and we recommend it for customers who want to lower their cost per part and can plan ahead.

Air Express, such as DHL, FedEx, or UPS, usually takes 3 to 7 business days for door-to-door delivery to most US addresses, including customs clearance handled by the carrier. This option is ideal when a machine is down due to a failed part like a cutting head, orifice, or seal, and production cannot wait. We always advise customers to keep a small stock of critical spare parts. But if an unexpected failure occurs, air express will get you back up and running within a week.

We can help you decide based on your order value, weight, and urgency. Simply tell us what you need and when you need it, and we will provide the best shipping solution with a clear timeline.

At Winwin, we take after-sales service seriously. We track every shipment, provide customs documents accurately, and stay in touch until your parts arrive safely. Your satisfaction and uptime are our priority.

Please let us know your delivery address and part list, and we will send you both shipping options with costs and estimated delivery dates.